Device Help
Description
Device help provides you with a full spectrum of service resources.
Features:• Device Health Check: Device performance analysis and improvement recommendations (some models only).• Learn about my device: How-to’s, troubleshooting tips, and hardware performance tests.• Warranty information: Check your device warranty status• Moto Care: Check your device warranty status or buy an extended warranty and accident protection (US only).• AI chatbot: Contact support via chatbot (some models…
Screenshots
Latest changes
• Device Health Check: Keep your device running at its best with smart performance analysis and personalized optimization tips (available on select models).• Fresh new look: Enjoy a cleaner, more intuitive main page experience.• Improved performance: Bug fixes and stability enhancements for a smoother experience.
Infobox
| Package name | com.motorola.genie |
|---|---|
| Developer | Motorola Mobility LLC. |
| Developer website | motorola.com |
| Category | Tools |
| Installs (exact) | 1,340,721,771 |
| Ratings | 128,332 |
| Reviews | 3,892 |
| Price | Free |
| In-app purchases | No |
| Ads | No |
| Content rating | Everyone |
| Requires Android | 4.4 |
| Released | Mar 17, 2014 |
| Last update | Jun 23, 2026 |
| Record refreshed | Oct 28, 2026 |
